Skip to main content
Wisp Help Center home page
  • Shop
  • Contact Support
  • Login
  • Shop
  • Contact Support
  • Login
  1. Wisp
  2. Billing & Subscriptions

Billing & Subscriptions

Refunds

  • What Is Wisp’s Return or Refund Policy?

Payments & Charges

  • Do You Accept Insurance?
  • Do You Accept HSA or FSA Payments?
  • Does Wisp Offer Coupons?
  • How Do I Use My Wisp GoodRx Card?
  • Why Was I Charged a $25 Consult Fee?

Subscriptions

  • How Does a Wisp Subscription Work?
  • How Do I Cancel My Subscription?
  • How Do I Update My Subscription?
  • How Do I Reactivate My Subscription?

Categories

    Still need help? Contact Support
    Wisp Logo
    Facebook Instagram YouTube TikTok Spotify
    Customer Service

    Orders will be processed within 24 hours (Even on weekends)

    Non-medical customer service at support@hellowisp.com

    9:30a - 6:30p EST M-F

    If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room.

    Want to collab?

    Contact press@hellowisp.com
    Join our Affiliate Program: Learn More

    Vaginal Health
    • Urinary Tract Infection
    • Bacterial Vaginosis
    • Yeast Infection
    • Vaginal Dryness
    Herpes
    • Cold Sores
    • Genital Herpes
    Reproductive Health
    • Emergency Contraception
    • Birth Control
    • Control Your Cycle
    Prevention
    • Equalizing Probiotics
    • Basic Probiotics
    • Boric Acid
    • D-Mannose
    • Zofran
    Weight Care
    • Weight Care Consult
    • Anti-Nausea
    Wellness Essentials
    • Better Sex
    • Balancing Wash
    • Skincare
    • Supplements
    STD Treatment & Prevention
    • Chlamydia
    • Gonorrhea
    • Trichomoniasis
    • DoxyPEP
    • At-Home STI & STD Testing
    Fertility
    • Prenatal Vitamins
    • Fertility Thermometer
    • Complete Testing System
    • Hers & His Fertility Kit
    • At Home Insemination Kit
    Complete Care
    • At-Home Testing
    • Sexual Health Consult
    • STD Consult
    • Menopause Consult
    • Wisp+ Membership
    • Subscribe & Save

    If you are interested in a prescription product, Wisp will assist in setting up a visit for you with an independent physician who will evaluate whether or not you are an appropriate candidate for the prescription product and if appropriate, may write you a prescription for the product which you can fill at the pharmacy of your choice.

    *Images do not feature actual patients. Most prescriptions are sent to your pharmacy within 3 hours of completing your medical intake form and phone call or video chat when necessary.

    List of credit cards
    Legit Script Seal
    Do Not Sell/Share My Personal Info Terms & Conditions Privacy Policy Provider Credentials Careers Shipping Pricing Coupons Treatment Help & FAQs

    © 2026 wisp, Inc. All Rights Reserved.

    Customer Service

    Orders will be processed within 24 hours (Even on weekends)

    Non-medical customer service at support@hellowisp.com

    9:30a - 6:30p EST M-F

    If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room.

    Want to collab?

    Contact press@hellowisp.com
    Join our Affiliate Program: Learn More

    • Urinary Tract Infection
    • Bacterial Vaginosis
    • Yeast Infection
    • Vaginal Dryness
    • Valacyclovir
    • Acyclovir
    • Famciclovir
    • Birth Control
    • Emergency Contraception
    • Menopause
    • PrEP
    • PEP
    • Semaglutide
    • Tirzepatide
    • Vitamins
    • Supplements
    • Chlamydia Treatment
    • Gonorrhea Treatment
    • STD Testing
    • Ovulation Support
    • Prenatal Vitamins
    • View All
    Do Not Sell/Share My Personal Info|
    Terms & Conditions|
    Privacy Policy|
    Provider Credentials|
    Careers|
    Shipping|
    Pricing|
    Coupons|
    Treatment|
    Help & FAQs

    © 2026 wisp, Inc. All Rights Reserved.

    If you are interested in a prescription product, Wisp will assist in setting up a visit for you with an independent physician who will evaluate whether or not you are an appropriate candidate for the prescription product and if appropriate, may write you a prescription for the product which you can fill at the pharmacy of your choice.

    *Images do not feature actual patients. Most prescriptions are sent to your pharmacy within 3 hours of completing your medical intake form and phone call or video chat when necessary.

    List of credit cards
    Legit Script Seal